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First National Bank Customer Care Number In Ghana

First National Bank Ghana received a universal banking license from the Bank of Ghana in 2015 and opened its first branch in Accra that same year.

On 30th June 2020, First National Bank Ghana concluded the merger with the erstwhile GHL Bank with the name of the merged entity remaining as First National Bank Ghana. The newly formed and strengthened entity offers a portfolio of unique innovative financial solutions for retail, corporate and investment banking clients. The bank has also enhanced existing solutions for the housing and real estate markets.

A key benefit of the merger is the expanded branch network across the key cities of Accra, Tema, Kumasi and Takoradi. Customers can now access all banking services from a total of eleven branches and on First National Bank Ghana’s world-class digital platforms, which make convenient banking services available 24/7. The merger reflects First National Bank Ghana’s focus on helping individuals and businesses achieve their full potential.

Product and Service Offering

The Bank offers a full range of banking products and services, and the core products include Cheque, Savings, Transmission and Investment accounts.

The Personal and Business Cheque Accounts as well as the Investment Accounts are offered in four different currencies namely Ghana Cedi, United States Dollar, Pound Sterling and the Euro.

The bank offers four broad categories of Investment Accounts:

  • Call Deposit Accounts
  • Notice Deposit Accounts
  • Fixed Deposit Accounts
  • 32-Day Interest Plus Accounts

In addition, the bank offers overdrafts and a variety of loan facilities such as personal, business and home loans (mortgages).

The bank has a full Treasury operation in Ghana to cater for all the foreign exchange needs of clients.

The International Banking Department offers the following Trade and Foreign Exchange products.

  • Letters of Credit (Import and Export)
  • Foreign Bills for collection (Import and Export)
  • Guarantees
  • Structured Trade Service
  • Drafts
  • Travelers Cheques
  • Forward Exchange
  • Bills Negotiable Control

Value Added Services

InContact is a short messaging service that keeps you – literally – in contact with your bank accounts. InContact sends you emails or SMS messages each time a transaction takes place on any of your First National Bank accounts which assists in identifying and stopping any unauthorized transactions on your accounts.

The bank has an extremely successful Online and Mobile banking models. These products enable both personal and business accounts and settle payments from the comfort of their office or home.

First National Bank Customer Care Number In Ghana

Telephone. +23 324 243 5050. 0800 770 522. Fax number. +23 324 243 5202. Email. [email protected]

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